Sales Policy

Effective Date: March 6, 2025

Welcome to POPNOVAS. Our Sales Policy outlines the terms and conditions governing all purchases made on our website. By placing an order, you agree to comply with the following guidelines.

1. Order Processing & Confirmation

✔ Orders are processed within 1-3 business days after payment confirmation.
✔ Once your order is placed, you will receive an order confirmation email with details of your purchase.
✔ If there are any issues with order processing (e.g., out-of-stock items, payment issues), we will notify you promptly.

2. Pricing & Payment

✔ All prices on POPNOVAS are listed in USD (£, €, or other currencies based on location).
✔ We accept major credit/debit cards, PayPal, and other secure payment methods.
✔ Prices do not include taxes or duties, which may vary based on your shipping location.
✔ Discounts, promo codes, and special offers are valid for a limited time and cannot be combined unless otherwise stated.

3. Shipping & Delivery

✔ We offer worldwide shipping with reliable carriers.
✔ Shipping times vary by location but typically range between 5-15 business days.
✔ Customers will receive a tracking number once their order is shipped.
✔ POPNOVAS is not responsible for delays caused by customs, weather conditions, or carrier issues.

4. Cancellations & Order Modifications

✔ Orders can only be canceled or modified within 12 hours of purchase.
✔ Once an order has been processed, we cannot make changes to the shipping address, product selection, or payment details.

5. Returns, Exchanges & Refunds

✔ We offer a 30-day return policy for eligible items.
✔ Customers must contact contact@popvas.xyz to request a return.
✔ Refunds are processed within 5-7 business days after approval.
✔ For more details, please refer to our Refund & Return Policy.

6. Warranty & Product Guarantee

✔ All POPNOVAS watches come with a manufacturer’s warranty against defects.
✔ Warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
✔ Customers experiencing issues should contact contact@popvas.xyz for assistance.

7. Fraud Prevention & Security

✔ To protect our customers, POPNOVAS may require additional verification for high-value orders.
✔ We reserve the right to cancel any order that appears to be fraudulent or suspicious.

8. Customer Support

For any questions regarding sales, orders, or policies, contact us:

📍 Address: 22 Vicar Lane Street, Sandsend, United Kingdom
📞 Phone: 077 0382 7142
📩 Email: contact@popvas.xyz
🌐 Website: https://popvas.xyz/